Shipping policy

Shipping and Delivery Policy

Digital Delivery Only

All products available on agiletoolkit.store are digital downloads (such as agile frameworks, playbooks, and guides). We do not sell physical products, and therefore, no physical items will be shipped to your postal address.

Shipping Costs

Because all of our products are delivered electronically, there are absolutely no shipping or handling fees associated with any order.

Delivery Timeframe and Process

Upon completing your purchase, you will receive an immediate on-screen confirmation with a direct download link. Additionally, an automated email containing your download link(s) will be sent to the email address you provided during checkout. This delivery is typically instantaneous, though it may take a few minutes to arrive depending on your email provider.

Troubleshooting

If you do not receive your digital delivery email within 15 minutes of your purchase:

 Please check your spam, junk, or promotions folders.

 Verify that the email address entered at checkout was correct.

 If you still cannot locate your files, please contact us at agiletoolkit@outlook.com with your order number. We will verify your purchase and ensure you receive your materials promptly.